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NAMI Coronavirus Updates

New Resources from SAMHSA

March 23, 2020

SAMHSA has continued to add new resources and tips to its Coronavirus Resource Page:

NAMI Helpline COVID-19 information & resources

March 15, 2020

The National NAMI Helpline has released an updated version of its NAMI Helpline COVID-19 information and resource guide.

Coronavirus cancellations

March 14, 2020

A list of NAMI events and activities have been canceled, postponed or suspended until further notice is online here:

Coronavirus tips for people with mental illness

March 13, 2020

We get it. It’s hard to sift through the messages and information coming at us. Worse, the “unknown unknown” (not knowing what you don’t even know) can cause even greater anxiety for those of us who are panic-prone. Here are some things you can do:

Remember that knowledge is power. Understanding the factors that affect a person’s immune response to COVID-19 will matter as much as, or more than, understanding the virus! Poor lung health caused by smoking, lack of adequate health care, suppressed immune systems, and/or populations particularly susceptible to infectious diseases, such as the elderly, have been particularly affected by COVID-19. Yes, there is risk, but for the vast majority the risk is not commensurate with the degree of obsession and panic that media and social media coverage of the virus has bred.

Don’t accept everything you read or hear. Keep in mind that news outlets are profit-driven and the age-old adage, “if it bleeds it leads,” can result in exaggerated reporting. Look beyond the numbers and arm yourself with information. Centers for Disease Control and Prevention (CDC) provides information and frequent updates on the COVID-19’s spread, severity, risk assessment, etc. To subscribe to the CDC’s email and text message service, visit CDC Subscription Service.

Put things in perspective.

  • In 2017, nearly 40,000 people in the U.S. died from a fall in the home.
  • CDC estimates that influenza has resulted in 9 – 45 million illnesses, 140,000 – 810,000 hospitalizations, and 12,000 – 61,000 deaths annually since 2010.
  • The fatality rate of COVID-19 is 2% — higher than the flu but lower than SARS (10%) or MERS(30%).
  • More than 80% of coronavirus cases are mild.

Get your emotional support system in place.

  • Maintain familiar routines in daily life as much as possible; take care of your basic needs and employ helpful coping strategies: rest during work or between shifts, eat healthy food and engage in physical activity.
  • Stay connected with others and maintain your social networks. (Have the emails and phone numbers of close friends and family at your fingertips & Stay connected via email, social media, video conference and telephone.)
  • Find a free online support group
  • Visit the NAMI Resource Library, which provides an extensive list of in-person and online support groups, and other mental health resources.
  • Contact the SAMHSA Disaster Distress Helpline (800) 985-5990 that provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
  • Have the number of several Warmlines (emotional support hotlines) at your fingertips.
  • Call the NAMI HelpLine at 800-950-NAMI (6264) Monday through Friday, between 9:00 am and 5:00 pm Central Time for mental health resources.
  • National Mental Health Consumer’s Self-Help Clearinghouse is a nationwide directory to locate local consumer-driven mental health services, including resources such as Clubhouses, crisis prevention/respite services, drop-in Centers, employment resources, housing, peer case management and support. The website maintains search function for directory of local CDS(consumer-driven services).

5. Take control and incorporate preventative measures.

  • Wash your hands. See the CDC’s list of preventative measures.
  • Avoid watching, reading or listening to news reports that cause you to feel anxious or distressed. A near-constant stream of news reports can cause anyone to feel anxious or distressed. Instead, seek CDC updates and practical guidelines at specific times during the day.
  • Be supportive to others. Assisting others in their time of need can benefit the person receiving support as well as the helper.

What to do if you’re feeling lonely and isolated

The good news is that there are numerous online support communities and emotional support hotlines to help you if you are quarantined:

Building Resilience

  • Visit the CDC’s page on Stigma and Resilience that discusses COVID-19’s impact on mental health, and how we can reject stigma and build resilience during this time.
  • American Psychological Association offers an excellent online resource called the “Road to Resilience,” a step-by-step guide that helps individuals develop a personal strategy for enhancing resilience.

Finding Phone Support

A warmline is a confidential, non-crisis emotional support telephone hotline staffed by peer volunteers who are in recovery. Callers will find an empathetic listener to talk through their feelings. To find a warmline that serves your area, visit the NAMI HelpLine Warmline Directory on the NAMI Resource Library page.

Finding Online Support Communities

NAMI hosts online communities where people exchange support and encouragement.

  • 7 Cups: Free online text chat with a trained listener for emotional support and counseling. Also offers fee-for-service online therapy with a licensed mental health professional. Service/website also offered in Spanish.
  • Emotions Anonymous: An international fellowship of people who desire to have a better sense of emotional well-being. EA members have in person and online weekly meetings available in more than 30 countries with 600active groups worldwide. The EA is nonprofessional and cannot be a complement to therapy.
  • Support Group Central: Offers virtual support groups on numerous mental health conditions – free or low-cost. Website also offered in Spanish.
  • The Tribe Wellness Community: Free, online peer support groups offering members facing mental health challenges and/or difficult family dynamics a safe place to connect. Support groups include Addiction, Anxiety, Depression, HIV/AIDS, LGBT, Marriage/Family, OCD and Teens.
  • com: Website featuring 200+ online support groups.
  • For Like Minds: Online mental health support network that allows for individuals to connect with others who are living with or supporting someone with mental health conditions, substance use disorders, and stressful life events.
  • 18percent: Offers a free, peer-to-peer online support community for those struggling with a wide range of mental health issues.
  • Psych Central: Offers online mental health resources, quizzes, news, an “Ask the Therapist” function, and online support communities.


Provider Workshop Postponed

March 12, 2020 The NAMI Missouri Provider Workshop scheduled for March 31, 2020 in Jefferson City has been postponed until further notice. We apologize for any inconvenience and appreciate your understanding. Information on a rescheduled date, when available, will be posted on our Provider Workshop web page.

Cancellation Notice: Partners in Policy Training and Advocacy Day

March 11, 2020

After careful consideration, we have made the decision to cancel the NAMI Missouri 2020 Partners in Policy Training and Advocacy Day activities that were scheduled for March 16-17. This decision was made in response to guidance provided by state and federal health agencies, including new recommendations related to social distancing. We wish this wasn’t the case, but in light of recent guidance, we believe it would be irresponsible to continue with the event at this time. 

We do not have plans to reschedule this event in 2020; however, we will continue to explore alternate opportunities to provide you with advocacy information. Your voice is important and you deserve for it to be heard by our policymakers.

We have received many calls regarding anxiety related to the developing Coronavirus situation and we have included links to guidance documents from health agencies, along with information on Missouri’s newly-established statewide public hotline for information and guidance on this disease. 

Your health is important to us and we apologize for any inconvenience and disappointment this may cause.

24-hour hotline: 877-435-8411
The Missouri Department of Health and Senior Services (DHSS) activated a statewide public hotline for citizens or providers needing guidance regarding COVID-19. The hotline is being operated by medical professionals and is available 24 hours a day, 7 days a week.
Other Resources:
MO Department of Health and Senior Services (DHSS) Information on COVID-19 
US Centers for Disease Control and Protection (CDC) Information on COVID-19
World Health Organization (WHO) Information on COVID-19

View the NAMI HelpLine Coronavirus Information and Resources Guide

NAMI COVID-19 (Coronavirus) Information and Resources

For more information, the CDC’s COVID-19 Situation Summary page provides updates as information becomes available.

Call the NAMI Helpline at 800-950-NAMI M-F, 9 AM – 5 PM Central | Click Find Help in a crisis or Text “NAMI” to 741741

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